Contact us
We answer our own email
Write to kontakt@vaka.se — a person reads it, usually the same day and always within one business day.
Already ordered? Put your order number in the subject line and we'll find it straight away. Tracking is emailed automatically when the parcel ships, so check there first — it's often already on its way.
What we sort out over email
- Where your order is, or tracking that stopped updating
- A return or refund within 30 days
- Whether VAKA suits what you want to store
- A wrong address, or a change before it ships